Privacy Policy

1. Who we are

cutting tool is a Premiere Pro editing panel made by Aravinth Markage, a sole proprietorship of Subramanian Aravinth, 2/111A, East Street, Kadur, Perambalur 621716, Tamil Nadu, India (GSTIN 33DSJPA2611F1ZE). We decide why and how your personal data is used (we are the "data fiduciary" under India's Digital Personal Data Protection Act, 2023). This policy covers our website, our Premiere Pro plugin and our licensing service.

2. What we collect

We keep collection to what's needed to run the product:

• Account and licence data: your email address, name (if you give it or sign in with Google), licence key, plan, purchase dates and the label of each PC the licence is used on.
• Billing details for the GST tax invoice: your name and address, your state (place of supply) and, if you buy as a business, its name and GSTIN. Your browser also remembers these on this device to fill in the next checkout.
• Payment data: handled entirely by Razorpay, our payment processor. We never see or store your card, UPI or bank details, only the order / payment IDs, amount, method type (for example "UPI") and payment status Razorpay reports back to us.
• PC and security data: a random ID the plugin makes for your PC (to activate your licence and give one free trial per PC) and the IP address of requests to our server (to stop abuse and limit repeated attempts; kept for at most a few hours, except in server error logs). To spot a licence shared between many places we keep a one-way, keyed code of the network a licence check came from for 7 days; it cannot be turned back into your IP address.
• Usage inside the plugin: editing runs on your own computer, inside Premiere Pro and our engine installed on your PC; your video and audio are not uploaded for it. The plugin contacts our server to check your licence and, when you use them, for the optional AI features and Google Drive features below.
• AI features (+ AI plans, only when you run a tool that uses them): speech-to-text sends the audio of the part you work on, in every language including English (unless you keep English on your PC in Settings); titles, posts & content, translation and caption layout send the transcript text. They pass through our server to the AI service doing the work, ElevenLabs (speech-to-text) and Google Gemini (text). We record how many credits each job used. We do not keep your audio; the AI answer is kept for at most one hour so the panel can collect it.
• Google sign-in and Google Drive (optional): if you sign in with Google we receive your name and email address. If you connect Google Drive, cutting tool uses the drive.file permission: it can only see files it created itself, in a "cutting tool" folder in your Drive. Your saved library clips and your brand kits (fonts, colours, logo) are stored there, in your Drive, not on our server; we keep only which file holds them.
• Anonymous usage counts and error reports from the plugin: to see which tools are used and fix problems, the plugin sends counts such as "the captions tool was opened" or "a cut finished with 40 cuts", the plugin version, a random ID made on your computer (not linked to your account or licence), and short error messages (with file paths, names and transcript text removed). Error reports pass through our server to Sentry, our error-tracking service. Turn on Settings › "Only use my PC" in the plugin and nothing is sent.
• Website: your browser keeps your sign-in and, if you arrived through a creator's link (cuttingtool.in/?c=CODE), that coupon code for 30 days so it is filled in at checkout. A click on such a link is counted without any personal data. We do not use advertising cookies or trackers. The site loads its fonts from Google Fonts and video thumbnails from YouTube, so those services see your IP address when the page loads.
• What you send us: support emails, feedback from the panel (and screenshots you choose to attach), and refund requests with their reason.

3. What we don't collect

We do not collect your project footage or exported videos. Pause trimming, English transcripts and captions, zooms, the podcast tools and clip finding run on your computer; cutting tool is not a cloud editing service. Audio leaves your PC only for AI captions, and only when you ask for them.

The diagnostics report (Help › Save a report in the panel) is saved on your computer. It reaches us only if you choose to email it, and it has no media, transcripts or licence key.

4. How and why we use your data

• To sell you a plan, issue and verify your licence key, and run the features you ask for (needed to give you the service you pay for).
• To send your licence key, receipts and GST tax invoices, renewal and refund emails, and important product notices.
• To keep tax and accounting records as Indian law requires (GST and income tax).
• To give support, handle refunds and complaints, and stop licence sharing, fraud and abuse.
• To improve the product from anonymous usage counts and error reports (you can switch these off).

We do not sell your data, and we do not use it for advertising or to train AI models.

5. Who else receives data, and where

Each service receives only what its job needs: Razorpay (payments, India), Hostinger (our website and server hosting), Google (sign-in, Google Drive if you connect it, Gemini for AI text, and Gmail for our emails), ElevenLabs (AI speech-to-text), and Sentry (error reports). Some of these, such as Google, ElevenLabs and Sentry, process data on servers outside India (for example in the United States or Europe); we use them only for the purposes above. No other third parties receive your data, except where the law requires us to share it (for example with tax authorities or on a lawful order).

cutting tool's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Data from your Google Drive is used only to save and load your own library items and brand kits; it is not used for advertising, not sold, and not used to train AI models.

6. How long we keep it

We keep account, licence and order records while your account or licence is active and for a reasonable period after for support. Invoices, payment and refund records are kept for as long as Indian tax law requires (under GST, at least six years after the year's annual return). AI audio is not kept; AI answers are deleted within an hour; security data such as IP addresses is kept for a few hours, except in server error logs, which we clear regularly. When data is no longer needed, we delete it.

7. Security

We protect your data with reasonable security practices: encrypted connections (HTTPS), hashed passwords, private server folders and restricted admin access with two-step sign-in. If a personal-data breach affects you, we will tell you and the authorities as the law requires.

8. Your rights

You can ask for a summary of the data we hold about you, ask us to correct or complete it, ask us to delete your account data (records the law makes us keep, such as invoices, stay), withdraw a consent you gave (for example disconnect Google Drive, or stop anonymous usage counts in Settings), and nominate someone to exercise these rights for you if you die or cannot act. Write to the Grievance Officer below; we reply within one month. If you are not satisfied, you can complain to the Data Protection Board of India.

9. Age

cutting tool is for people aged 18 or over. We do not knowingly collect data from anyone under 18; if you believe a child has given us data, write to us and we will delete it.

10. Emails

We send emails about your account, purchases, renewals, refunds and important product changes. We do not send marketing emails without your consent.

11. Changes to this policy

If this policy changes, we update the "Last updated" date above and, for material changes, email active licence holders before they take effect.

12. Contact and Grievance Officer

Grievance Officer: Subramanian Aravinth, Proprietor, Aravinth Markage
2/111A, East Street, Kadur, Perambalur 621716, Tamil Nadu, India
Email: hello.cuttingtool@gmail.com · Phone / WhatsApp: +91 93618 36405 (Mon–Sat, 10 am – 6 pm IST)
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.